Privacy Policy judikiss
judikiss respects the privacy of every member and is committed to protecting your personal information. This policy explains how we collect, store, use and protect your data when you use our online casino platform.
Our Data Protection Principles
judikiss operates based on six core principles in handling members' personal information.
Data Security as a Priority
All member data is protected using industry-level encryption. Sensitive information such as passwords and payment details is stored in encrypted format and cannot be read by third parties.
No Sale of Data to Third Parties
judikiss does not sell, rent or share members' personal information to any third party for marketing purposes without your explicit consent.
Account Control by Members
You have the right to access, correct or request deletion of your personal data at any time. Contact our 24/7 customer support via live chat or email for any data-related requests.
International Licensing Compliance
As a platform operating under international licensing, judikiss complies with data protection requirements set by the relevant regulatory bodies, including strict identity verification procedures.
Transparent Cookie Management
judikiss uses cookies to enhance your browsing experience. You can manage cookie settings through your browser settings. The analytics cookies we use are anonymous and do not contain personally identifiable information.
Flexible Communication Preferences
You can choose to receive or opt out of promotional communications from judikiss at any time. Every promotional email contains an easy unsubscribe option.
Full Privacy Policy Content
1. Introduction and Scope of This Policy
This Privacy Policy is issued by judikiss ("we", "platform", "judikiss") and applies to all users who register for or use the judikiss online casino platform services through the website judikiss.one ("Website"). By registering an account and using our services, you agree to the collection and use of information as described in this Privacy Policy.
This policy explains the types of information we collect, the purpose of collection, how we store and protect it, and your rights as the data owner. judikiss is committed to ensuring the confidentiality and security of every member's personal information at all times.
This Privacy Policy may be updated from time to time. The latest version will always be available on our website with a clear update date. Continued use of judikiss services after any changes means you accept the latest version of this Privacy Policy.
2. Information We Collect
judikiss collects various categories of information for the purposes of platform operation, regulatory compliance and financial transaction processing. The categories of information collected are as follows:
- Personal identification information: Full name, date of birth (for age verification of 21+), gender, identity card number (MyKad) or valid identity document.
- Contact information: Email address, mobile number and mailing address where applicable.
- Account information: Chosen username, password in encrypted format, login history and account activity.
- Financial information: Details of payment methods used such as Touch 'n Go eWallet, DuitNow, FPX online banking and cryptocurrency (USDT, BTC, ETH), deposit and withdrawal history.
- Device and technical information: IP address, web browser type, operating system, device information, and cookie and server log data.
- Gaming activity information: Betting records, wins, losses and overall gaming activity for compliance and account management purposes.
3. Purpose of Collection and Use of Information
The information we collect is used for the following purposes:
- Member account registration and verification, including verification of the minimum age of 21.
- Processing deposits and withdrawals via supported payment methods.
- Providing 24/7 customer support in Bahasa Melayu and English via live chat and email.
- Managing bonus, cashback and promotion programmes for eligible members.
- Compliance with anti-money laundering (AML) requirements and know your customer (KYC) principles set by regulatory bodies.
- Detection and prevention of fraud, suspicious account activity and platform abuse.
- Monitoring responsible gambling and detecting risky behavioural patterns for member protection.
- Continuous platform improvement, performance analysis and user experience research.
- Sending important account-related communications, including security notifications and service updates.
4. Sharing Information with Third Parties
judikiss does not sell or rent members' personal information to third parties. However, there are certain situations where we may need to share your information, namely:
- Payment service providers: To process deposit and withdrawal transactions, the required information will be shared on a limited basis with payment processors that have been verified for security.
- Legal and regulatory requirements: judikiss may be required to disclose certain information to relevant authorities, regulatory bodies or law enforcement agencies when required to do so by applicable law.
- Technology providers: The judikiss platform relies on technology and infrastructure providers governed by strict confidentiality agreements.
- Changes in business ownership: In the event of a merger, acquisition or transfer of company assets, member data may be transferred to a successor entity with prior written notice to members.
In all of the above data sharing situations, judikiss ensures that the party receiving the data is bound by confidentiality obligations that are equivalent or stricter.
5. Data Storage and Security
judikiss implements various technical and organisational security measures to ensure your personal information is protected:
- Data encryption during transmission using 256-bit TLS/SSL protocol.
- Passwords are stored in hashed format that cannot be decrypted by anyone.
- Access to member data is granted only to staff who specifically require that access for their job duties.
- Intrusion monitoring and detection systems run at all times to detect unauthorised activity.
- Data backups are carried out regularly with storage at secure data centres.
Your personal data is retained for the period required to fulfil the purpose of collection and to comply with applicable legal and regulatory obligations. Once the retention period ends, data will be securely deleted or anonymised.
Although we take all reasonable steps to protect your data, no security system on the internet can be guaranteed 100% safe. We encourage members to also keep their account passwords secure and not share their login information with anyone.
6. Your Rights as a Data Owner
As a judikiss member, you have the following rights regarding your personal information:
- Right of access: You have the right to request a copy of the personal information we hold about you.
- Right of correction: You may request the correction of any inaccurate or incomplete information in your records.
- Right of deletion: In certain circumstances, you may request the deletion of your personal information, subject to record-keeping obligations required by law.
- Right to object: You may object to the processing of your data for direct marketing purposes at any time.
- Right to unsubscribe from promotional communications: You may stop receiving promotional emails or notifications via the option provided in each such communication.
To exercise any of the above rights, please contact the judikiss customer support team, which operates 24/7 via live chat or email at [email protected]. We will process your request within a reasonable time.
7. Cookies Policy
The judikiss website uses cookies to improve functionality and user experience. Cookies are small text files stored on your device by your web browser. We use the following types of cookies:
- Essential cookies: Required for basic website functions such as login session verification and security. These cookies cannot be disabled.
- Performance and analytics cookies: Help us understand how members interact with the platform, without containing directly identifiable personal information.
- Functional cookies: Store user preferences such as language and display settings for a better experience.
You can control and delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website.
8. Cross-Border Data Transfers
As a platform operating under an international licence, some of your data may be processed or stored on servers located outside Malaysia. In such cases, judikiss ensures that those data transfers are carried out with protections equivalent to the established standards, including data processing agreements and appropriate technical safeguards.
We always ensure that any party receiving member data outside Malaysia operates in accordance with internationally accepted data security standards.
9. Contact Us About Privacy
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us through the following channels:
- Email: [email protected]
- Live Chat: Available 24/7 via the judikiss website in Malay and English
The judikiss customer support team is ready to assist you at all times, including questions about privacy and the management of your personal data.
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Frequently Asked Questions Privacy Policy
Answers to the most common questions about personal data management at judikiss.